AUSTRALIAN ASSOCIATED PRESS
  • TRUSTED
  • ACCURATE
  • IMPARTIAL
DONATE SUBSCRIBE

3CLogic Announces 2024 Spring Events Schedule Focused on AI and Automation for Service Management Platforms

PRNewswire February 2, 2024

Leading Conversational AI and Contact Center provider unveils CX and EX
event-focused schedule.

ROCKVILLE, Md., Feb. 1, 2024 /PRNewswire/ — 3CLogic, the leading Conversational AI and Contact Center solution for customer service management platforms, including ServiceNow® and SAP®, today released its 2024 spring events schedule, covering major upcoming CX and EX events. The news comes on the heels of its latest customer success announcement, addressing its selection by a leading B2B travel platform serving hotels, airlines, car rental companies, and travel agencies in over 60 countries.

3CLogic Expands AI-Powered Analytics with Medallia Partnership.

The 3CLogic team will be sponsoring, speaking, and/or attending the following spring events:

Medallia Experience

Following a recent partnership announcement, 3CLogic will be both a sponsor and speaker at Medallia Experience 2024. Come discover the value-adding impact of leveraging Conversational AI, intelligent IVR workflows, call transcription, sentiment & predictive analytics, and AI-powered agent coaching in combination with the service management platforms (i.e.: ServiceNow, SAP, etc.) you already use.

ServiceNow Summits

Trusted by the world’s leading brands across healthcare, retail, manufacturing, finance, higher education, and managed services 3CLogic is a proud sponsor of the upcoming regional ServiceNow Summits. Come explore the power of a ServiceNow-centric cloud contact center solution purpose-built to deliver value across the enterprise for customers and employees.

ServiceNow Knowledge24

As a ServiceNow Certified Technology and Build partner with offerings available for Customer Workflows, IT Service Management, and Employee Workflows, 3CLogic will be a Gold sponsor and speaker at Knowledge 24 in May. The organization will unveil its latest set of capabilities in support of ServiceNow’s upcoming Washington release to include Voice Self-Service, GenAI, automation, enhanced agent experiences, and AI-powered analytics.

SAP Sapphire

As a SAP Certified Technology Partner listed on the SAP Store, the 3CLogic team will be on hand to showcase its latest AI and contact center solutions for SAP Sales and Service Cloud.

About 3CLogic

3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit www.3clogic.com.

 

SOURCE 3CLogic

Keep updated

Latest Releases

Latest News

AAPR aggregates press releases and media statements from around the world to assist our news partners with identifying and creating timely and relevant news.

All of the press releases published on this website are third-party content and AAP was not involved in the creation of it. Read the full terms.

AAP FactCheck

  • Information you can trust
  • Written by trained, experienced journalists using authoritative sources
  • Accredited by the International Fact-Checking Network (IFCN)

AAP FactCheck provides factual, authoritative information Australians can rely on. Accredited with the Poynter Institute's International Fact-Checking Network and adhering to the highest industry standards, our experienced team works to minimise the impact of misinformation.

AAP Photos

  • Award-winning Australian Photography
  • Editorial or Commercial use
  • Subscriptions or one-off licences

Image buyers from all industries rely on AAP Photos. A digital treasure trove of content depicting Australian life, our fully-searchable database contains millions of images from around the country and around the world.

AAPNews

  • News delivered to your inbox
  • Trusted, reliable and accurate
  • Corporate and individual packages available

AAPNews delivers newswire content direct to the public. Choose from a number of subscription models to not only gain access to high-quality fact-based news on your desktop or mobile device, but also to show your support for Australia's only not-for-profit newswire.

Newsroom

  • The wire – up to the minute news at your fingertips
  • Feeds delivered to your CMS
  • Agenda – AAP’s planning and events tool

Get the news feed your organisation needs, with AAP offering extensive coverage of news, courts, politics, sports, finance and the arts. Take advantage of AAP’s partner content to get the international news that matters to your business, with news feeds delivered via multiple channels including API and FTP.